SUPPORT

Help with the CRM and the iPhone app.

Email [email protected] and a person will answer.

Contact

Email [email protected]. Say which workspace you use and, for the app, which iPhone you have and the app version shown under Me.

Signing in to the iPhone app

Use the same email address as on mgcre.com. If your account has a passkey, the app signs you in with Face ID. If it does not, tap Use my password instead. Accounts are created by your brokerage's admin; there is no sign-up in the app.

To add a passkey, sign in on mgcre.com and open My Account.

A lost or replaced phone

Sign it out from the list of signed-in phones in the app, or ask your workspace admin to.

Deleting your account

In the app, go to Me and tap Ask to delete my account, or email [email protected]. Accounts belong to your brokerage, so we confirm the request, delete the account and confirm by email that it is done.

Privacy

What the CRM and the app collect, and why, is in the privacy policy.